Hospitality platform

Seamless property management.
Effortless guest trips.

One platform. Four people. Every screen they need. Run a property without chasing information; give guests a trip without friction — on the same data, in real time.

See what operators get → See what guests get

↓ Hover any persona to see what they get

Sofia The guest A trip that runs itself

Maria & João Your team Seamless ops, one screen

Ana The owner Every property, live

Tom Your IT lead Audit, host, extend

Guest Journey

ONE PLATFORM. CONNECTED.

One shared
system

Shared
data

22+ services
connected

Real-time
updates

Everything in sync, always

What your guests get

A trip that runs itself.
No app to fight. No queue to wait in. No front desk to find.

From the moment they discover your property to the moment they leave, every step is in their hand and in their language. You get the direct booking, the upsell, the data — and a guest who tells their friends "the whole trip just worked."

Direct bookingzero OTA commission, in their language
Digital key on arrivalskip reception, walk to the villa
AI concierge "Aria"ask for anything in plain words
Everything in one approom service, spa, transfer, dining

How it plays out — Sofia, a 4-night villa guest

23:47 · Lisbon

The property's own website. Not a marketplace.

Sofia finds the resort through a friend's photo. The link goes to the property's own site — not Booking.com — built on the same platform as the back office, in her language, with the rate the owner actually wants to give her.

guest-book.zivian.online →

23:52 · checkout

Direct booking. Stripe in the modal. Done.

Four nights, overwater villa, two guests. Stripe takes the deposit inside the page. A confirmation lands in her inbox 11 seconds later — and on the front desk's screen at the same moment.

3 weeks later · 07:14 · Malé

She opens the app on the boat. Her villa key is already there.

No queue at reception. The digital key — a rotating QR — appears as soon as her room is marked clean. She walks straight to her villa, taps her phone on the lock, and drops her bag.

19:40 · villa balcony

"Aria, what's the sunset trip tomorrow?"

The room-service menu is in the app. So is the spa booking. So is Aria — the AI concierge — who turns "I want a quiet dinner under the stars" into a reserved table at the beachside restaurant and a tip-off to the kitchen.

Get the guest app (Concierge · 55 MB) ↓

"I never had to talk to a human unless I wanted to."
— Sofia, 4-night villa guest

Three taps on Sofia's phone became seven events on your team's screens. ↓

What your operations team gets

Seamless management of the whole property.
One screen. One source of truth. No paper, no radios, no spreadsheets.

Front desk, housekeeping, F&B, transport, security, concierge — all looking at the same data, in the same moment. A tap on one device updates every other one. You stop losing minutes to chasing information and start spending them on guests.

Live operations dashboardarrivals, departures, in-house, VIPs
One-tap room statushousekeeping owns the floor
Photo evidence on everythingincidents, inspections, lost & found
One team chatread receipts, threads, no WhatsApp groups

How it plays out — Maria at the desk, João on the floor

07:00 · front desk

Maria opens the dashboard. Today is on one screen.

Arrivals, departures, in-house, VIPs, room-service backlog, today's revenue versus yesterday. Sofia's name is at the top of the arrivals list with her boat ETA. Maria knows exactly where to be at 09:30.

guest-pms.zivian.online →

08:40 · housekeeping floor

João taps a villa clean. Sofia's key materialises.

João has 14 villas on his board this morning. Each one moves through dirty → in-progress → inspected → clean with a tap. The moment Sofia's villa flips to clean, her digital key activates — no front-desk handoff, no walkie-talkie, no clipboard.

14:22 · concierge desk

Sofia's "quiet dinner" request lands as a real ticket.

Aria turns her words into a booking. The restaurant gets a covers update for tonight, the kitchen gets a 6-top added at 19:30, and the F&B manager sees the change reflected in revenue forecast — all without anyone typing.

22:10 · lost & found

A guest left sunglasses on the dhoni. Photo, ledger, done.

Pedro on the night shift snaps a photo, picks "Sofia · Villa 6" from the guest list, and the entry is in the ledger before he's back on the dock. If Sofia asks, the front desk can find it in two seconds.

"It's the first morning shift in years where nobody is hunting paper."
— Maria, front desk lead

Every action on the floor and at the desk is now a number on Ana's dashboard. ↓

What you get as the operator

Always know how every property is doing.
Live, across every property you own — without waiting for Monday's report.

Revenue, occupancy, channel mix, rate decisions — all in your hand the moment they happen. AI tells you what to charge tomorrow; one click ships it to every channel. Run one property or thirty from the same window.

Live KPIsADR, RevPAR, GOPPAR, pace vs LY
AI rate recommendationsapprove in one click, syncs to all OTAs
Cross-property comparisonall your hotels in one tab
Full audit trailwho did what, when, with what result

How it plays out — Ana, GM of a 3-property group

20:00 · home office

Occupancy. ADR. RevPAR. Live, not yesterday's.

The numbers Maria's team generates ladder up here in real time. Ana watches today's pace against last week and last year, and she can drill into any villa, any guest, any line of revenue without leaving the page.

20:14 · rate calendar

An AI tap proposes tomorrow's rate. She approves it.

The AI rate calendar reads pace, comp set, daypart demand, and channel pickup, then proposes a rate for every room type. Ana clicks one button. The new rate is on every OTA inside the minute.

Open the dashboard →

20:38 · weekly review

Three properties. One window.

Ana runs three lodges. The tenant admin pulls the same metrics across all three side-by-side — occupancy, RevPAR, channel mix, staff hours — so she can see which one needs her attention this week.

guest-admin.zivian.online →

"I stopped messaging the duty manager at 8pm to ask how the day went. The answer is on a screen."
— Ana, GM, 3-property group

And under all of it — a stack Tom audited, signed off, and could host himself if he wanted. ↓

What your tech team gets

Open to your team. Owned by you.
No mystery. No vendor lock-in. Run it on our servers, or move it to yours.

Your tech team can look inside and see exactly how it works, check that everything is healthy in real time, and make sure your guest and operations data stays in your hands. Want to move it to your own servers one day? You can — without changing a thing.

Built from clear, separate partseach piece (sign-in, bookings, cleaning, payments…) can be updated on its own without taking the rest down
Each property's data, kept privateone property can never accidentally see another property's guests, bookings, or revenue
Always know it's healthya live page shows every part of the system running, every database connected, in real time
Use our hosting, or move to your ownsame software either way — your choice, no rewrite, no migration project

How it plays out — Tom, your IT lead, doing a five-day evaluation

day 1 · the walk-through

Every part has its job. Every property has its own corner.

Tom can see the whole system on one page — each piece doing one thing well, and each property's information kept in its own private space. Nothing shared by accident, nothing hidden behind a black box.

Guest appphones & tablets

Staff appphones & tablets

Owner dashboardany web browser

↓ everything stays in sync, instantly

Sign-in

Bookings

Payments

Cleaning

Repairs

Guest care

Messages

Reports

Rewards

AI helper

Pricing

+11 more

↓ each property kept private

Property Ayour data only

Property Btheir data only

Property Ctheir data only

day 3 · the health check

One page tells him everything is working.

Instead of chasing logs across servers, Tom opens a single status page. Every part of the system reports its own health in real time — and if anything ever slows down or breaks, he knows about it before a guest does.

All systems healthy live · just now

All 22 services✓ running

Every property's data✓ connected

Guest requests today2,184 handled

Average response48 ms · fast

Uptime this month99.99% · 4 minutes paused for an update

day 5 · the decision

Use our hosting, or move it to your own — same software either way.

Most teams start with our hosting and never look back. When you're ready to take it in-house, the whole system moves to your own servers in an afternoon. No rebuilds, no rewrites, no integrations to redo.

For your tech team →

Works on phones, tablets, and computers

Stripe & PayPal payments built in

Booking.com · Agoda · Expedia · Airbnb connected

SMS · Email · App notifications ready

Connects to your existing accounting

Single sign-on for your staff

Daily backups, encrypted

Our servers, or yours — same software

No vendor lock-in

"It's the first hotel system I've signed off on where I felt I could actually see what was inside."
— Tom, IT lead, 3-property group

One tap, four screens

When Sofia unlocks her villa…

…the lock service issues a rotating QR, the auth service signs it, the audit trail logs it, João's staff app shows the occupancy tick, Maria's arrivals list moves the row, and Ana's RevPAR widget refreshes — in under a heartbeat. Every persona's screen is the same database, viewed from their own angle.

09:42:01.000

Sofia taps her phone guest app · digital key issued, signed, audited

t = 0

09:42:01.034

Maria's arrivals board ticks "in-house" PMS dashboard · status updated for the front desk

+ 34 ms

09:42:01.067

João's villa flips to "occupied" staff app · room board · housekeeping pre-set for tomorrow

+ 67 ms

09:42:01.121

Ana's occupancy & RevPAR widgets refresh owner dashboard · live KPIs · revenue tile updated

+ 121 ms

end-to-end 121 ms under a heartbeat · no polling, no refresh, no second source of truth

Pricing · indicative

Per‑property, predictable, no per‑seat trickery.

Final pricing depends on room count, OTA channels, and support tier — these are starting points.

Boutique

Up to 30 rooms

$249/month

All 25+ modules
Unlimited staff & guest app users
Per-property booking website
Email support · 24h response
Stripe + PayPal · 1 OTA channel

Start free trial

Property

Up to 200 rooms

$749/month

Everything in Boutique
All OTA channels · channel manager
AI concierge · advanced revenue mgmt
Phone support · 99.9% SLA
SSO · custom branding

Start free trial

Group

Multi-property · custom

Talk to us

Everything in Property × N
Cross-property reporting via tenant admin
Dedicated infra · single-tenant option
White-label apps
24/7 support · 99.99% SLA

Book a call

Ready to see it on your data?

Book a 30-minute walkthrough. We'll spin up a sandbox with your room types and rate codes so you can click through your real flow.

Email us Try the live demo →

PMSadmin@demo.com · password123

Booking-site CMSVaadhoo2026Admin

Property ID00000000-0000-0000-0000-000000000001

Seamless property management.
Effortless guest trips.

A trip that runs itself.
No app to fight. No queue to wait in. No front desk to find.

The property's own website. Not a marketplace.

Direct booking. Stripe in the modal. Done.